Indicative topics

• The servitization of luxury goods
• The evolution of luxury services
• Co-creation in luxury services
• Customer experience and behavior in luxury services
• Technological innovations in luxury services
• Personalization/customization strategies in luxury services
• Different levels of luxury services (e.g., inaccessible, masstige, shared)
• Conflicts and tensions in luxury service encounters
• Sustainable luxury services
• Luxury tourism
• Cross-cultural differences in luxury services
• Evaluating luxury services