Indicative topics
- Digital and data-driven B2B services
- Circular/sustainable business transition through B2B services and solutions
- Pricing and monetization strategies in B2B services
- Remote, virtual, and/or (ro)bot-assisted B2B services
- Governance, agility, and resilience in service ecosystems
- Potential dark side or unintended consequences of B2B service strategies
- Value creation throughout the B2B customer journey
- Experience and experience management in B2B service settings
- Actor/customer engagement in the B2B context
- Emerging topics and perspectives in B2B service research